Entelios offers comprehensive and modular services for energy companies to successfully set-up and operate their own Demand Response product. These services include the operational experience stemming from more than three years in running Demand Response and Virtual Power System.


Entelios offers comprehensive services for rapid implementation

1. Consulting and enabling:

  • Consulting to identify and define the most suitable Demand Response business model, product and operating model
  • Selective support and training of the utility sales organization: acquisition of customers to participate in Demand Response, technical workshops with participants to analyze the individual Demand Response potential, support in drawing-up proposals
  • Integration of Demand Response processes into a utility company’s existing business process landscape (via standardized interfaces)
  • Depending on the type of operating model also training of utility operations personnel in the use of the Entelios Software Suite™.


2. Set-up and onboarding:

  • Onboarding of participants to the Entelios Network Operations Center (NOC) via a pre-configured E-Box™ on the premises of the participant (including logistics, installation, testing of the E-Box™)
  • Technical tests (live switching events) to check connection and understand responsiveness of the individual flexibility assets (gradients, continuity, etc.), validation of the identified Demand Response potential
  • Pre-qualification according to the requirements of the TSOs
  • Set-up of required Demand Response infrastructure (according to the selected operating model)


3. Operations and Scaling:

  • Aggregation and intelligent management of the utility’s flexibility pool
  • Execution of switching events (NOC Operations)
  • Information for reporting, energy logistics, billing / reimbursement
  • Continuous check for opportunities to include additional flexibility assets